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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality.
Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language. This document describes the necessary steps required for deployment of Cisco Jabber for Windows basic features. This is a quick start guide and do not cover any of the advanced features supported by Cisco Jabber for Windows.
Cisco recommends you have a basic understanding of the Cisco Unified Communications Manager CUCM administration web page as well as experience with basic phone configurations.
The hardware specifications are the suggested minimum requirements for Cisco Jabber for Windows on a Microsoft operating system:. Once selected click Next. The table Table 1. Majority of required fields have default configurations and donot need to manually configured unless otherwise required for your deployment.
You must manually configure all the fields where the Configured by Default column in the table is set to NO. Choose a Presence group for the end user. The selected group specifies the devices, end users, and application users that can monitor this directory number. The default value for Presence Group specifies Standard Presence group, configured with installation.
Once you have configured all the required field for the CSF configuration save the configuration with the Save button. Now that you have created a CSF you need to add a directory number to the device.
Note : This document does not cover the complete line configuration for the CSF device. Line configuration is a standard configuration that must be performed for all phones and is not a configuration that is specific to CSF devices.
Scroll to the bottom of the directory number configuration and Associate End Users. This configuration is required if you plan to use Jabber for phone presence. This allows Jabber for Windows users to use their Cisco deskphone as their Jabber telephony device when perform call actions from the Jabber user interface.
From the Find and List Phones menu search for and select the Jabber users deskphone. When presented with the Phone Configuration menu verify the two listed:. Then, presented with the UC Service Configuration page. From the Find and LIst Service Profiles menu search for and select the service profile used by your Jabber for Windows users or create a new service profile with Add New.
Note : This document does not cover the configuration of a new new Cisco deskphone as this is a basic CUCM administration task. Next select CTI controlled from the Feature drop-down list.
Jabber for Windows is able to retrieve and playback voicemail messages that have been stored on Cisco Unity Connection. To setup voicemail for Jabber for Windows please follow these steps:. When presented with Search Users page search for and select your Jabber for Windows users mailbox. When presented with the Search Class of Service page search for and select the class of service you previously notated. Enable all three presented on the API Configuration page. Ones presented with the UC Service Configuration page.
Select Unity Connection from the Product Type dropdown. Jabber for Windows is dependent on directory services for resolution of corporate contacts. This guide provide the steps to configure Jabber for Windows You then be presented with the UC Service Configuration page.
Select Enhanced Directory from the Product Type drop down. By default the Connection Type is set to Global Catalog which assumes that a Microsoft Domain Controller is use as the the directory source.
If a Global Catalog server is in use the Port number in the configuration must be set to Cisco does recommend the use of a Global Catalog server as a directory resource as it provides more efficient resolutions of queries.
You also need to define the Active Directory search base, this can be the organization unit or directory where your corporate users exist. While in the Directory Profile section you also have to configure a directory authentication method. Check the check box near the " Use Logged On User Credential " to prevent anonymous queries and force Jabber to authenticate with the credentials that were entered during Jabber log in.
If the Use Logged On User Credential is left unchecked Jabber attempt to perform a nonymous access to the directory server. Anonymous directory access is not recommended by Cisco. Once you are done with the Directory Profile select Save. X, the Directory Profile section of the Service Profile also include username and password fields that allow for a dis tinguished name to be used as the user ID that is authorized to run queries on the LDAP server.
In CUCM X if you want to use a single user ID for authentication for directory services you need to use the ConnectionUsername and ConnectionPassword parameters in the jabber-config.
Caution : Cisco Jabber queries contact source with various attributes, not all of these attributes are indexed by default. To ensure efficient searches the attributes used by Cisco Jabber must be indexed on the directory server. The CUCM end user configuration is a crucial step for Jabber for Windows as many of Jabbers features are dependent on this configuration.
The image depicts all the Jabber configurations that are dependent on the CUCM end user configuration. Once on the End User Configuration web page scroll down to the Service Settings section, here you can assign the end user the services you want them to use. To enable a user to be able to log in to Jabber for Windows you must enable the Home Cluste r service by the check box next to the service name.
If your end is target to use Jabber for Windows for instant messaging you need to enable their end user for the service by the check box next to the field labeled Enable User for Unified IM and Presence. Next you want to assign a service profile with a service profile from the UC Service Profile drop down. Note : If you do not assign a service profile to the CUCM end user then the user automatically use the service profile that is set as the system default service profile.
Next scroll down to the Device Information section. Here you can manage the CUCM end users controlled devices. You can assign a device to a user with the Device Association button. You are presented with the User Device Association menu. From here you can search for the CUCM end users devices. When you find a device place a check mark in the check box next to the device and select Save Selected Changes.
Next scroll down to the Permissions Information section. Here we assign the permissions that are needed by Jabber for Windows. Next, search for the access control group you would like to add and select the checkbox located near the access control groups name. When finished select the Add Selected button. Next we see "New Resource Record" pane. Once on the download home page simply search for Jabber for Windows. Once you are presented with download options select the Cisco Jabber for Windows Install download as seen in the screenshot:.
Chose the Cisco Jabber for Windows installer that you previously download. Unzip the Jabber installation folder and select the CiscoJabberSetup. Once the Jabber for Windows installation launches please read through the notices and disclaimers. If you wish to continue with the installation select Accept and Install. When the Jabber installation has finished you are presented with the Cisco Jabber installer completed window. To complete the install select Finish.
To perform a log in on Jabber for Windows, chose the Jabber application on the Microsoft Windows machine and launch it. Once the Jabber application has been launched provided the Jabber username and the domain that is used for service discovery example. The screenshot assumes that UPN discovery is not in use.
Once service discovery has finished you are prompted to provide the credentials for Jabber log. Provide a valid Jabber username and password and select Sign In. Skip to content Skip to search Skip to footer. Log in to Save Content. Available Languages. Download Options. Updated: July 20, Bias-Free Language. Bias-Free Language The documentation set for this product strives to use bias-free language.
Contents Introduction. Introduction This document describes the necessary steps required for deployment of Cisco Jabber for Windows basic features. Prerequisites Cisco recommends you have a basic understanding of the Cisco Unified Communications Manager CUCM administration web page as well as experience with basic phone configurations.
Jabber for Windows Microsoft Windows 10 32 bit and 64 bit. Microsoft Windows 8 32 bit and 64 bit. Microsoft Windows 7 Service Pack 1 or later 32 bit and 64 bit. Table 1.
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